/* ==========================================================
   V72 — ciclo de vida de reportes
   ========================================================== */

.report-lifecycle-owner-card{
  margin-top:16px;padding:12px;border:1px solid rgba(214,79,115,.18);border-radius:15px;background:rgba(214,79,115,.045);display:flex;align-items:center;justify-content:space-between;gap:12px
}
.report-lifecycle-owner-card>div{min-width:0;display:grid;gap:3px}.report-lifecycle-owner-card strong{font-size:.65rem}.report-lifecycle-owner-card p{margin:0;color:var(--muted);font-size:.54rem;line-height:1.4}.report-lifecycle-owner-card button{flex:0 0 auto;min-height:34px;padding:0 11px;border:1px solid #d64f73;border-radius:10px;background:#d64f73;color:#fff;font-size:.56rem;font-weight:850}
.report-closure-open,.report-conversation-open,.admin-finalization-open{overflow:hidden}
.report-closure-overlay,.report-conversation-overlay,.admin-finalization-overlay{position:fixed;inset:0;display:flex;align-items:flex-end;justify-content:center}
.report-closure-overlay{z-index:7600}.admin-finalization-overlay{z-index:7350}.report-conversation-overlay{z-index:8200}
.report-closure-backdrop,.report-conversation-backdrop,.admin-finalization-backdrop{position:absolute;inset:0;border:0;background:rgba(7,19,17,.58);backdrop-filter:blur(3px)}
.report-closure-sheet,.report-conversation-sheet,.admin-finalization-sheet{position:relative;z-index:1;width:min(100%,var(--max));border:1px solid var(--border);border-bottom:0;border-radius:22px 22px 0 0;background:#fff;color:var(--text);box-shadow:0 -20px 58px rgba(7,19,17,.28);overflow:hidden}
.report-closure-sheet{max-height:92dvh}.report-closure-sheet>header,.report-conversation-sheet>header,.admin-finalization-sheet>header{min-height:49px;padding:0 12px;border-bottom:1px solid var(--border);display:flex;align-items:center;justify-content:space-between;gap:10px}.report-closure-sheet>header>div,.report-conversation-sheet>header>div{display:grid;gap:2px}.report-closure-sheet>header strong,.report-conversation-sheet>header strong,.admin-finalization-sheet>header strong{font-size:.72rem}.report-closure-sheet>header small,.report-conversation-sheet>header small,.admin-finalization-sheet>header small{color:var(--muted);font-size:.52rem}.report-closure-sheet>header button,.report-conversation-sheet>header button,.admin-finalization-sheet>header>button{width:31px;height:31px;border:0;border-radius:50%;background:var(--primary-soft);color:var(--text);font-size:1.15rem;display:grid;place-items:center}
.report-closure-body{max-height:calc(92dvh - 49px);padding:13px 13px max(18px,env(safe-area-inset-bottom));overflow-y:auto}.report-closure-intro{margin:0 0 12px;color:var(--muted);font-size:.57rem;line-height:1.45}.report-closure-options{display:grid;gap:8px}.report-closure-options>button{min-height:62px;padding:9px 10px;border:1px solid var(--border);border-radius:13px;background:#fbfcfc;color:var(--text);display:flex;align-items:center;gap:9px;text-align:left}.report-closure-options>button.selected{border-color:rgba(214,79,115,.42);background:rgba(214,79,115,.07)}.report-closure-options>button>span{width:29px;height:29px;flex:0 0 29px;border-radius:50%;display:grid;place-items:center;background:rgba(214,79,115,.1);color:#d64f73;font-weight:950}.report-closure-options>button>div{display:grid;gap:2px}.report-closure-options strong{font-size:.62rem}.report-closure-options small{color:var(--muted);font-size:.51rem;line-height:1.35}.report-closure-story{margin-top:13px;display:grid;gap:6px}.report-closure-story>span,.report-closure-photos strong{font-size:.6rem;font-weight:850}.report-closure-story textarea{width:100%;min-height:96px;padding:10px 11px;border:1px solid var(--border);border-radius:13px;resize:vertical;background:#f8faf9;color:var(--text);font:inherit;font-size:.62rem;line-height:1.45;outline:0}.report-closure-photos{margin-top:13px}.report-closure-photos>div:first-child{display:grid;gap:2px}.report-closure-photos small{color:var(--muted);font-size:.51rem;line-height:1.35}.report-closure-add{margin-top:8px;min-height:35px;padding:0 11px;border:1px solid var(--border);border-radius:10px;background:var(--surface);color:var(--primary);font-size:.56rem;font-weight:800}.report-closure-preview-grid{margin-top:8px;display:grid;grid-template-columns:repeat(3,1fr);gap:7px}.report-closure-preview{position:relative;aspect-ratio:1;border-radius:10px;overflow:hidden;background:#eef3f1}.report-closure-preview img{width:100%;height:100%;object-fit:cover}.report-closure-preview button{position:absolute;top:5px;right:5px;width:23px;height:23px;border:0;border-radius:50%;background:rgba(10,20,18,.72);color:#fff;display:grid;place-items:center}.report-closure-error{margin:10px 0 0;padding:8px 10px;border-radius:10px;background:rgba(199,67,85,.08);color:#b93a4d;font-size:.55rem}.report-closure-submit{width:100%;min-height:42px;margin-top:13px;border:0;border-radius:12px;background:#d64f73;color:#fff;font-size:.63rem;font-weight:900}.report-closure-submit:disabled{opacity:.55}
.admin-finalization-entry{width:100%;min-height:62px;margin-top:9px;padding:9px 11px;border:1px solid rgba(214,79,115,.2);border-radius:14px;background:rgba(214,79,115,.045);color:var(--text);display:flex;align-items:center;gap:10px;text-align:left}.admin-finalization-entry>span{width:32px;height:32px;flex:0 0 32px;border-radius:10px;background:rgba(214,79,115,.1);color:#d64f73;display:grid;place-items:center}.admin-finalization-entry>div{min-width:0;flex:1;display:grid;gap:2px}.admin-finalization-entry strong{font-size:.62rem}.admin-finalization-entry small{color:var(--muted);font-size:.5rem}.admin-finalization-entry>b{color:var(--muted);font-size:1.15rem}.admin-case-log-section{margin-top:14px;padding-top:12px;border-top:1px solid var(--border)}.admin-case-log-title{margin-bottom:8px;display:grid;gap:2px}.admin-case-log-title strong{font-size:.66rem}.admin-case-log-title small{color:var(--muted);font-size:.5rem;line-height:1.35}.admin-log-card.satisfactory>span{background:rgba(64,166,111,.12);color:#3e9d69}.admin-log-card.removed>span{background:rgba(214,79,115,.11);color:#d64f73}
.admin-finalization-sheet{height:min(92dvh,780px);display:flex;flex-direction:column}.admin-finalization-sheet>header{display:grid;grid-template-columns:34px 1fr 34px}.admin-finalization-sheet>header>div{text-align:center;display:grid;gap:2px}.admin-finalization-body{min-height:0;flex:1;padding:11px;overflow-y:auto}.admin-finalization-group{margin-bottom:11px}.admin-finalization-group>header{min-height:30px;padding:0 4px;display:flex;align-items:center;justify-content:space-between}.admin-finalization-group>header strong{font-size:.62rem}.admin-finalization-group>header span{min-width:22px;height:22px;padding:0 6px;border-radius:999px;background:var(--primary-soft);color:var(--primary);display:grid;place-items:center;font-size:.5rem;font-weight:900}.admin-finalization-group>div{display:grid;gap:7px}.admin-finalization-card{width:100%;min-height:72px;padding:7px 9px;border:1px solid var(--border);border-radius:14px;background:#fff;color:var(--text);display:flex;align-items:center;gap:9px;text-align:left}.admin-finalization-thumb{width:52px;height:52px;flex:0 0 52px;border-radius:11px;overflow:hidden;background:#eef3f1;display:grid;place-items:center}.admin-finalization-thumb img{width:100%;height:100%;object-fit:cover}.admin-finalization-copy{min-width:0;flex:1;display:grid;gap:3px}.admin-finalization-copy>span{display:flex;align-items:center;justify-content:space-between;gap:7px}.admin-finalization-copy b{color:#d64f73;font-size:.49rem}.admin-finalization-copy em{font-style:normal;color:var(--muted);font-size:.47rem}.admin-finalization-copy strong{font-size:.63rem;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.admin-finalization-copy small{color:var(--muted);font-size:.5rem;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.admin-finalization-detail{display:grid;gap:10px}.admin-finalization-status-row{display:flex;align-items:center;justify-content:space-between}.admin-finalization-status-row span{padding:4px 8px;border-radius:999px;background:rgba(214,79,115,.09);color:#d64f73;font-size:.5rem;font-weight:850}.admin-finalization-status-row time{color:var(--muted);font-size:.49rem}.admin-finalization-request,.admin-finalization-user,.admin-finalization-original{padding:11px;border:1px solid var(--border);border-radius:14px;background:#fff}.admin-finalization-request>div:first-child{display:grid;gap:2px}.admin-finalization-request small{color:var(--muted);font-size:.49rem}.admin-finalization-request strong{font-size:.65rem}.admin-finalization-request p{margin:8px 0 0;font-size:.58rem;line-height:1.45;white-space:pre-wrap}.admin-finalization-evidence{margin-top:9px;display:grid;grid-template-columns:repeat(3,1fr);gap:6px}.admin-finalization-evidence img{width:100%;aspect-ratio:1;object-fit:cover;border-radius:9px}.admin-finalization-user{display:flex;align-items:center;gap:8px}.admin-finalization-user>div{display:grid;gap:2px}.admin-finalization-user strong{font-size:.62rem}.admin-finalization-user small{color:var(--muted);font-size:.5rem}.admin-finalization-original h3{margin:0 0 7px;font-size:.64rem}.admin-finalization-original>div{padding:6px 0;border-top:1px solid var(--border);display:grid;grid-template-columns:42% 1fr;gap:8px}.admin-finalization-original span{color:var(--muted);font-size:.51rem}.admin-finalization-original strong{font-size:.55rem}.admin-finalization-actions{display:grid;gap:7px}.admin-finalization-actions>button{min-height:37px;border-radius:10px;font-size:.57rem;font-weight:850}.admin-case-process{border:1px solid var(--primary);background:var(--primary);color:#fff}.admin-case-process.done{border-color:var(--border);background:#f6f9f8;color:var(--muted)}.admin-case-message{border:1px solid var(--border);background:#fff;color:var(--text)}.admin-case-decision-actions{display:grid;grid-template-columns:1fr 1fr;gap:7px}.admin-case-decision-actions button{min-height:39px;border-radius:10px;font-size:.56rem;font-weight:900}.admin-case-decision-actions .remove{border:1px solid #d64f73;background:#fff;color:#d64f73}.admin-case-decision-actions .satisfactory{border:1px solid #3e9d69;background:#3e9d69;color:#fff}.admin-finalization-actions p{margin:0;color:var(--muted);font-size:.51rem;text-align:center;line-height:1.35}.admin-finalization-actions p.ready{color:#3e9d69}.admin-case-resolution-date{margin:0;color:var(--muted);font-size:.51rem}.lifecycle-loading,.lifecycle-empty{min-height:190px;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:6px;text-align:center}.lifecycle-loading span{width:24px;height:24px;border:2px solid var(--border);border-top-color:var(--primary);border-radius:50%;animation:lifecycleSpin .7s linear infinite}.lifecycle-loading p,.lifecycle-empty p{margin:0;color:var(--muted);font-size:.54rem}.lifecycle-empty>span{color:var(--primary);font-size:1.2rem}.lifecycle-empty strong{font-size:.66rem}@keyframes lifecycleSpin{to{transform:rotate(360deg)}}
.report-conversation-sheet{height:min(88dvh,720px);display:flex;flex-direction:column}.report-conversation-context{padding:8px 12px;border-bottom:1px solid var(--border);display:grid;gap:2px;background:rgba(214,79,115,.035)}.report-conversation-context span{color:#d64f73;font-size:.53rem;font-weight:850}.report-conversation-context small{color:var(--muted);font-size:.48rem}.report-conversation-scroll{min-height:0;flex:1;padding:12px;overflow-y:auto;background:#f7faf9}.report-conversation-bubble-row{display:flex;margin:5px 0}.report-conversation-bubble-row.mine{justify-content:flex-end}.report-conversation-bubble{max-width:78%;padding:8px 10px;border:1px solid var(--border);border-radius:14px 14px 14px 4px;background:#fff}.report-conversation-bubble-row.mine .report-conversation-bubble{border-color:#d64f73;background:#d64f73;color:#fff;border-radius:14px 14px 4px 14px}.report-conversation-bubble p{margin:0;font-size:.58rem;line-height:1.4;white-space:pre-wrap;overflow-wrap:anywhere}.report-conversation-bubble time{display:block;margin-top:3px;color:var(--muted);font-size:.44rem;text-align:right}.report-conversation-bubble-row.mine time{color:rgba(255,255,255,.75)}.report-conversation-empty{margin:auto;color:var(--muted);font-size:.55rem;text-align:center}.report-conversation-error{padding:7px 10px;background:rgba(199,67,85,.08);color:#b93a4d;font-size:.52rem}.report-conversation-finish{margin:7px 10px 0;min-height:34px;border:1px solid #d64f73;border-radius:10px;background:rgba(214,79,115,.06);color:#d64f73;font-size:.55rem;font-weight:850}.report-conversation-composer{flex:0 0 auto;padding:8px 10px max(9px,env(safe-area-inset-bottom));border-top:1px solid var(--border);background:#fff;display:flex;gap:7px}.report-conversation-composer textarea{min-width:0;min-height:38px;max-height:95px;flex:1;padding:9px 11px;border:1px solid var(--border);border-radius:18px;resize:none;background:#f8faf9;color:var(--text);font:inherit;font-size:.58rem;outline:0}.report-conversation-composer button{width:38px;height:38px;flex:0 0 38px;border:0;border-radius:50%;background:var(--primary);color:#fff}.report-conversation-closed{padding:11px 12px max(12px,env(safe-area-inset-bottom));border-top:1px solid var(--border);background:#f6f9f8;display:grid;gap:3px;text-align:center}.report-conversation-closed strong{font-size:.59rem}.report-conversation-closed small{color:var(--muted);font-size:.49rem;line-height:1.35}
html[data-theme="dark"] .report-closure-sheet,html[data-theme="dark"] .admin-finalization-sheet,html[data-theme="dark"] .report-conversation-sheet,html[data-theme="dark"] .admin-finalization-card,html[data-theme="dark"] .admin-finalization-request,html[data-theme="dark"] .admin-finalization-user,html[data-theme="dark"] .admin-finalization-original{background:#101917;border-color:#2a3c39}html[data-theme="dark"] .report-closure-options>button,html[data-theme="dark"] .report-closure-story textarea,html[data-theme="dark"] .report-conversation-composer,html[data-theme="dark"] .report-conversation-composer textarea,html[data-theme="dark"] .admin-case-message{background:#14201e;border-color:#2a3c39}html[data-theme="dark"] .report-conversation-scroll{background:#0d1513}html[data-theme="dark"] .report-conversation-bubble{background:#14201e;border-color:#2a3c39}html[data-theme="dark"] .report-conversation-bubble-row.mine .report-conversation-bubble{background:#d64f73;border-color:#d64f73}html[data-theme="dark"] .report-conversation-closed,html[data-theme="dark"] .admin-case-process.done{background:#14201e;border-color:#2a3c39}

/* ==========================================================
   V73 — estados visuales inequívocos en Casos por finalizar
   ========================================================== */

/*
  Las acciones todavía no disponibles son deliberadamente neutras.
  Cuando el flujo las habilita recuperan rojo/verde/turquesa.
*/
.admin-finalization-actions button:disabled,
.admin-finalization-actions button[disabled]{
  opacity:1;
  filter:none;
  border-color:#dce4e2 !important;
  background:#f3f6f5 !important;
  color:#a4afac !important;
  box-shadow:none !important;
  cursor:not-allowed;
}

/* Acción disponible: comenzar revisión. */
.admin-case-process:not(:disabled):not(.done){
  border-color:var(--primary);
  background:var(--primary);
  color:#fff;
}

/* Acción disponible: abrir conversación administrativa. */
.admin-case-message:not(:disabled){
  border-color:var(--border);
  background:#fff;
  color:var(--text);
}

/* Decisiones finales: solo muestran su semántica cuando YA son utilizables. */
.admin-case-decision-actions .remove:not(:disabled){
  border-color:#d64f73;
  background:#fff;
  color:#d64f73;
}

.admin-case-decision-actions .satisfactory:not(:disabled){
  border-color:#3e9d69;
  background:#3e9d69;
  color:#fff;
}

html[data-theme="dark"] .admin-finalization-actions button:disabled,
html[data-theme="dark"] .admin-finalization-actions button[disabled]{
  border-color:#2c3c39 !important;
  background:#182320 !important;
  color:#697875 !important;
}

html[data-theme="dark"] .admin-case-message:not(:disabled){
  border-color:#2a3c39;
  background:#14201e;
  color:var(--text);
}

html[data-theme="dark"] .admin-case-decision-actions .remove:not(:disabled){
  border-color:#d64f73;
  background:rgba(214,79,115,.06);
  color:#e56f8e;
}


/* ==========================================================
   V74 — eliminación administrativa desde la ficha pública
   ========================================================== */

.feed-report-author{
  position:relative;
}

.feed-report-author-copy{
  min-width:0;
  flex:1;
  display:grid;
  gap:1px;
}

.report-admin-tools{
  position:relative;
  margin-left:auto;
  flex:0 0 auto;
  align-self:center;
}

.report-admin-menu-trigger{
  width:31px;
  height:31px;
  padding:0;
  border:0;
  border-radius:50%;
  background:transparent;
  color:var(--muted);
  display:flex;
  align-items:center;
  justify-content:center;
  gap:2.6px;
}

.report-admin-menu-trigger span{
  width:3px;
  height:3px;
  border-radius:50%;
  background:currentColor;
}

.report-admin-menu-trigger:active,
.report-admin-tools.is-open .report-admin-menu-trigger{
  background:var(--primary-soft);
  color:var(--text);
}

.report-admin-menu{
  position:absolute;
  top:35px;
  right:0;
  z-index:12;
  width:170px;
  padding:5px;
  border:1px solid var(--border);
  border-radius:13px;
  background:#fff;
  box-shadow:0 12px 30px rgba(12,35,31,.17);
  display:none;
}

.report-admin-tools.is-open .report-admin-menu{
  display:block;
}

.report-admin-remove-option{
  width:100%;
  min-height:39px;
  padding:0 9px;
  border:0;
  border-radius:9px;
  background:transparent;
  color:#c74355;
  display:flex;
  align-items:center;
  gap:9px;
  text-align:left;
  font-size:.6rem;
  font-weight:820;
}

.report-admin-remove-option:active{
  background:rgba(199,67,85,.07);
}

.admin-remove-report-open{
  overflow:hidden;
}

.admin-remove-report-overlay{
  position:fixed;
  inset:0;
  z-index:7900;
  display:flex;
  align-items:flex-end;
  justify-content:center;
}

.admin-remove-report-backdrop{
  position:absolute;
  inset:0;
  border:0;
  background:rgba(7,19,17,.6);
  backdrop-filter:blur(3px);
}

.admin-remove-report-sheet{
  position:relative;
  z-index:1;
  width:min(100%,var(--max));
  max-height:90dvh;
  border:1px solid var(--border);
  border-bottom:0;
  border-radius:22px 22px 0 0;
  background:#fff;
  color:var(--text);
  box-shadow:0 -20px 58px rgba(7,19,17,.3);
  overflow:hidden;
}

.admin-remove-report-sheet>header{
  min-height:49px;
  padding:0 12px;
  border-bottom:1px solid var(--border);
  display:flex;
  align-items:center;
  justify-content:space-between;
  gap:10px;
}

.admin-remove-report-sheet>header>div{
  min-width:0;
  display:grid;
  gap:2px;
}

.admin-remove-report-sheet>header strong{
  font-size:.72rem;
}

.admin-remove-report-sheet>header small{
  max-width:280px;
  color:var(--muted);
  font-size:.52rem;
  white-space:nowrap;
  overflow:hidden;
  text-overflow:ellipsis;
}

.admin-remove-report-sheet>header>button{
  width:31px;
  height:31px;
  border:0;
  border-radius:50%;
  background:var(--primary-soft);
  color:var(--text);
  display:grid;
  place-items:center;
  font-size:1.15rem;
}

.admin-remove-report-body{
  max-height:calc(90dvh - 49px);
  padding:13px 13px max(18px,env(safe-area-inset-bottom));
  overflow-y:auto;
}

.admin-remove-report-warning{
  padding:10px;
  border:1px solid rgba(199,67,85,.18);
  border-radius:14px;
  background:rgba(199,67,85,.045);
  display:flex;
  align-items:flex-start;
  gap:9px;
}

.admin-remove-report-warning>span{
  width:30px;
  height:30px;
  flex:0 0 30px;
  border-radius:10px;
  background:rgba(199,67,85,.1);
  color:#c74355;
  display:grid;
  place-items:center;
  font-weight:950;
}

.admin-remove-report-warning>div{
  display:grid;
  gap:2px;
}

.admin-remove-report-warning strong{
  font-size:.62rem;
}

.admin-remove-report-warning p{
  margin:0;
  color:var(--muted);
  font-size:.53rem;
  line-height:1.4;
}

.admin-remove-report-reason{
  margin-top:13px;
  display:grid;
  gap:6px;
}

.admin-remove-report-reason>span{
  font-size:.61rem;
  font-weight:850;
}

.admin-remove-report-reason textarea{
  width:100%;
  min-height:105px;
  padding:10px 11px;
  border:1px solid var(--border);
  border-radius:13px;
  resize:vertical;
  outline:0;
  background:#f8faf9;
  color:var(--text);
  font:inherit;
  font-size:.62rem;
  line-height:1.45;
}

.admin-remove-report-reason textarea:focus{
  border-color:rgba(199,67,85,.42);
  box-shadow:0 0 0 3px rgba(199,67,85,.07);
}

.admin-remove-report-reason small{
  color:var(--muted);
  font-size:.5rem;
}

.admin-remove-report-error{
  margin:10px 0 0;
  padding:8px 10px;
  border-radius:10px;
  background:rgba(199,67,85,.08);
  color:#b93a4d;
  font-size:.55rem;
}

.admin-remove-report-confirm{
  width:100%;
  min-height:41px;
  margin-top:13px;
  border:1px solid #c74355;
  border-radius:12px;
  background:#c74355;
  color:#fff;
  font-size:.62rem;
  font-weight:900;
}

.admin-remove-report-confirm:disabled{
  border-color:#dce4e2;
  background:#f3f6f5;
  color:#a4afac;
}

html[data-theme="dark"] .report-admin-menu,
html[data-theme="dark"] .admin-remove-report-sheet{
  background:#101917;
  border-color:#2a3c39;
}

html[data-theme="dark"] .admin-remove-report-reason textarea{
  background:#14201e;
  border-color:#2a3c39;
}

html[data-theme="dark"] .admin-remove-report-confirm:disabled{
  border-color:#2c3c39;
  background:#182320;
  color:#697875;
}